You can delete your Mise It account and the personal data associated with it directly in the app.
How to Delete Your Account
- Open the Mise It app on your iPhone, iPad, or Android device.
- Tap Profile.
- Tap Delete Account and follow the prompts.
Can't get into the app? You can also request deletion by emailing support@shopitmiseitmakeit.ca from the email address associated with your account.
What Will Be Deleted
Once your request has been verified and processed, we will delete:
- Your Mise It account and profile information.
- Your saved recipes, grocery lists, preferences, and other account content.
- The connection between your account and any sign-in provider, including Google Sign-In.
- Other personal information associated with your Mise It account, subject to the exceptions below.
Information We May Retain
Limited information may be retained when required by law or when reasonably necessary for security, fraud prevention, dispute resolution, financial recordkeeping, or enforcement of our agreements. Any retained information will be kept only for as long as necessary for those purposes.
Subscriptions are billed by Apple or Google, so deleting your account does not cancel an active subscription. Cancel it in your Apple ID or Google Play subscription settings.
Need Help?
For questions about account deletion or privacy, contact our support team at support@shopitmiseitmakeit.ca. You can also read our Privacy Policy.